top of page

Individual counselling for your personal wellness journey. Book a free 15-minute initial consultation.

开放的空间

Laptop On Desk

Confidential support for individual growth. 50 minutes – $160. Free 15-minute consultation for new clients.

Minimalist Office Desk
Ginkgo Leaf Display
Woman Using Laptop

About Me

Counselling for those who want to speak freely – without judgment or community pressure.

I am Rachael Moore, a counsellor with over 20 years of experience. I am ACC registered and a DAPAANZ Registered Practitioner. I don’t claim to be an expert in your culture; rather, I am here as an expert in listening, asking meaningful questions, and supporting you as you make sense of your life on your own terms. I have worked with clients from Korean, Chinese, and Japanese backgrounds, as well as many others across Asia.

Frequently Asked Questions

I’ve never done therapy before. What is the first session like?
How can online counselling help me if I live in a different city?

The first session is a gentle way to get to know each other. There is no pressure to share everything at once; we focus on making you feel safe and comfortable while discussing what brought you here and how we might work together.

Online counselling offers the same level of care as in-person sessions with the added comfort of your own space. It allows us to connect across New Zealand and Australia, ensuring you have access to specialized support regardless of your location.

Do you work with a Psychiatrist if I need medication?

Yes. If medication or a Psychiatric assessment becomes relevant, I have a trusted Psychiatrist I can liaise with. I’ll always discuss this with you first.

Do you understand the cultural pressures I might be facing?
Will my sessions be private and confidential?

While I don’t claim to be an expert on your culture, I have over 20 years of experience supporting clients from diverse Asian backgrounds. I am here to listen deeply and support you in navigating your unique experiences without judgment.

Yes. Your sessions are private and confidential. I won’t share what you tell me with anyone else unless there is a serious and immediate safety concern. If that ever became relevant, I would always talk with you about it first.

When and how do I pay for my sessions?
How do I book my first session or consultation?

Payment is made before each session to confirm your booking. You’ll see clear payment options when you schedule online, and if you have any questions about this, you’re welcome to ask before we meet.

You can start by booking a free, no-pressure 15-minute consultation. This is a chance for us to talk briefly and see if we are a good match. If you feel comfortable, we can then schedule your first full session at your own pace.

Ready to take the first step?

Get in touch – no pressure, no commitment. Just a conversation to see if I’m the right fit for you.

Email us at: hello@openspacetherapy.com

bottom of page